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    Home»News

    The man who was in charge of the 'Willy Wonka Experience' disaster has called off his 'dream wedding'

    By Carlos HansenMarch 3, 2024 News 3 Mins Read
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    Organiser Billy Coull stated that he is fully accountable for the issue (Picture: Billy Coull/UNPIXS)

    The person in charge of the widely criticized Willy Wonka Experience has said he is sorry and has decided not to have a 'dream wedding' funded by ticket sales from the event.

    Last week, social media was filled with pictures and videos of what was advertised as an immersive Roald Dahl experience, but turned out to be little more than a half-decorated warehouse with cheap props and actors who looked unhappy.

    Following a strong negative reaction from customers, organiser Billy Coull, who operates the event company House of Illuminati behind the project, has admitted to being fully responsible for the outcry.

    He also mentioned that he has left his family home and called off his upcoming destination wedding, as reported by The Sunday Times.

    Coull stated: 'I am truly sorry, it is important for me to add the organization and decisions surrounding this event were solely my responsibility. I want to make clear anyone who was hired externally or offered their help are not affiliated with me or the company.

    'Regarding a personal matter, there will be no wedding, and no wedding was funded by ticket sales.'

    This came after earlier predictions that the company would have made nearly £30,000 if the event had not been criticized online.

    27/02/2024 - GLASGOW - The creator of a ?shambolic? Willy Wonka-inspired experience has apologised and blamed ?technical issues? after furious parents complained about the quality of the event. Billy Coull is the director of ?immersive? events company House of Illuminati, which promised ticket goers to Willy?s Chocolate Experience an ?enchanting? day out where ?dreams come to life?. However, visitors were instead confronted with a ?mini-maze of random props, a candy station that dispersed one jelly bean, and a terrifying character that scared kids to tears?. An emotional Mr Coull said he was ?truly and utterly sorry? and added that ?technical issues? were behind the event?s shortcomings. Mr Coull went on to confirm that full refunds would be given to all attendees, which could take up to ten days, and also said that actors from the event will be paid. He added: ?Once again I apologise to everyone for the sheer and utter disappointment. I?m deeply disappointed. ?As far as I?m aware at the moment numerous people have already received there refunds, and full refunds will be given across the time frame.? PICTURE: UNPIXS 27/02/2024

    Coull said he was 'truly and utterly sorry' and that 'technical issues' were behind the event’s shortcomings (Picture: Billy Coull)

    Coull continued: 'Firstly, I want to extend my sincerest apologies to each and every one of you who was looking forward to this event. I understand the disappointment and frustration this has caused, and for that, I am truly sorry. It’s important for me to clarify that the organization and decisions surrounding this event were solely my responsibility.

    'I want to make it clear that anyone who was hired externally or offered their help, are not affiliated with me or the company, any use of faces can cause serious harm to those who did not have any involvement in the making of this event.

    Sing

    What had been billed as an immersive Roald Dahl experience turned out to be a grey and poorly decorated warehouse featuring depressed-looking actors (Picture: UNPIXS)

    'All 850 transactions will continue to be refunded and have been posted to ensure transparency and to demonstrate my commitment to making this right for everyone affected.

    'I ask for a bit of time to process everything that has happened. My intention is to learn from this experience. Your support and understanding during this time mean the world to me.'

    Get in touch with our news team by emailing us at [email protected].

    For more stories like this, check our news page.

    Carlos Hansen

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